Orders:

1. Limits apply!

At Stimulis, we adhere to legal requirements to ensure the smooth delivery of your order. To prevent customs issues, we only allow orders within the limits permitted by Swiss law per transaction.

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For customers in European countries, shipping from within Europe eliminates potential concerns.

For customers outside Europe, we recommend placing a smaller initial order to minimize any potential complications.

2. Can I place many orders?

At Stimulis, we prioritize legal compliance to ensure seamless order delivery. To avoid customs issues, we limit orders to the maximum allowed by Swiss law per transaction.

For customers in European countries, shipping from within Europe mitigates potential concerns.

For customers outside Europe, we suggest starting with a smaller initial order to minimize any potential complications.

3. My order is blocked at customs!?

Unfortunately, in such cases, there is nothing we can do directly. We recommend reaching out to the customs authority directly for further assistance and clarification regarding the status of your order.

Shipping & Returns:

1. Shipment time.

Shipment time is about 5 to 10 working days. We don't work on weekends nor bank holidays.

2. Follow my order.

All our shipments are sent using a tracking number. We will send you this number so you can follow your order.

3. My package appears to be opened.

This can happen if customs have some suspicion, and they want to be sure you have the legal amount ordered. 

4. How to return my package?

If you want to return your order, please contact our customer service department.

hi@stimulis.ch

5. Do you offer Free Shipping?

Yes, on all orders above CHF 60.-. Otherwise, we charge CHF 9.90.

6.Where do you ship to?

We are pleased to offer worldwide shipping for our products. Whether you're located in Switzerland, Europe, or anywhere else around the globe, we can deliver our products directly to your doorstep.

Payment:

1. When I need to pay?

Payment is due during checkout.

2. Do you accept credit cards?

Yes! We use PayPal payment gateway and accept Visa, Mastercard, American Express, Maestro and many more.

3. Do you accept PayPal?

Yes! We use PayPal payment gateway.

4. Do you accept ApplePay?

Not for the moment! 

5. Do you accept Google Pay?

Not for the moment! 

6. Do you accept Twint?

No, we do not support Twint.

7. Do you accept PostFinance?

No, we do not support PostFinance.

8. What information will be on my credit card statement?

For legal purposes we use our real website name. You will see that a purchase has been made from "Stimulis".

If this is a problem for you, we have another option, visit https://parallelactivities.com and send us and email so we can provide you a link to buy a voucher that can be used on www.stimulis.ch during checkout.

9. Are my details safe with you?

Your payment information is never stored on our servers and is 100% secure.

Swiss Law:

1. Is it legal to order from stimulis.ch

Yes, it is legal to order from stimulis.store. According to Swiss authorities, you are permitted to order erectile stimulants for personal use. For customers in Europe and other parts of the world, we recommend double-checking with your local authorities regarding the specific regulations. However, rest assured that we take necessary measures to ensure smooth delivery and minimize any potential issues.

More:

1. Disposable email address.

We do not allow disposable email addresses.

We recommend Infomaniak.com or Proton.me to open a free email account without ads.

2. Do I need a prescription for any of the products?

No, we do not require a prescription for any of our products. At Stimulis, we believe that everyone should have access to affordable medicine, irrespective of age, gender, or race. However, we highly recommend seeking the advice of a medical professional before placing an order to ensure the product is suitable for your individual needs.

3. Why are your products cheaper than on other websites?

We source all our products in large quantities from reputable pharmaceutical brands. Therefore, we can sell all products near our cost.